joy.jacob Book a call →
Ahmedabad, India · available for new engagements

I build n8n workflows that permanently eliminate repetitive SaaS ops work.

Not templates. Not tutorials. Scoped, built, and handed off — so your team stops doing the same thing twice.

Years shipping production systems
5+
Edge environments deployed
10+
n8n workflows shipped
50+
Languages spoken fluently
3

The problem

The ops work that should take 20 minutes takes 3 hours. Every week. Because it's manual, undocumented, and nobody has time to fix it.

About

Operator first, automator by habit.

I started by writing firmware for sensors that sit on rooftops in 40°C heat and report air quality every 30 seconds. When your code runs on 1,000 boxes you can't physically reach, you learn fast that anything manual will eventually break at 2 AM.

That instinct carried into product ownership. Every time I saw someone on my team doing the same copy-paste ritual twice a week, I'd stop the meeting and go build a workflow for it. Over three years that turned into an entire ops layer — firmware rollouts, documentation pipelines, KPI reporting — that quietly removed a dozen recurring chores from our calendar.

Now I do that work directly for other teams. I don't write thought-leadership, I don't sell courses, and I don't build templates. I ship the specific workflow your team keeps putting off, hand it over fully documented, and get out of the way.

— Joy Jacob, Ahmedabad

What I build

Three things, done properly.

Internal documentation pipelines

Unstructured docs, tickets, and tribal knowledge piped through n8n + AI extraction into a clean, queryable source of truth.

  • n8n
  • OpenAI / Claude
  • Vector DBs

Edge deployment workflows

Proven across 10+ environments. Firmware rollouts, device provisioning, and config drift checks that run without a human in the loop.

  • n8n
  • MQTT
  • Python
  • Shell

BI pipelines from unstructured data

Emails, PDFs, CSVs, API dumps — reshaped into the dashboards and alerts your ops team actually reads.

  • n8n
  • Google Sheets
  • Postgres
  • AI extraction

Selected work

Systems shipped in the last 12 months.

Descriptions generalized to respect client confidentiality. Happy to walk through specifics on a call.

Environmental SaaS

Edge deployment across 10+ environments

Problem

Firmware and config rollouts to field devices were manual, error-prone, and blocked product releases.

Approach

n8n-orchestrated deployment pipeline tying together device registry, OTA triggers, and health checks — with a rollback path.

Outcome

Release cycle shortened, deployment errors near-zero, ops team freed from weekly firefighting.

  • n8n
  • MQTT
  • Python
  • Edge hardware
Internal ops

AI-assisted documentation pipeline

Problem

Product knowledge scattered across Slack, email, and engineering notes. New hires took weeks to ramp.

Approach

n8n workflow ingests unstructured sources, uses AI extraction to normalize, and pushes into a searchable internal doc layer.

Outcome

Documentation stays fresh without a dedicated writer. Ramp time measurably shorter.

  • n8n
  • LLM extraction
  • Notion / wiki backend
Business intelligence

BI from unstructured inputs

Problem

Leadership wanted weekly KPIs that lived across emails, PDFs, and third-party dashboards nobody owned.

Approach

Scheduled n8n pipelines pull, parse, and push into a single warehouse + one-page dashboard.

Outcome

Monday-morning KPI readout runs itself. No more manual spreadsheet stitching.

  • n8n
  • Google Workspace
  • Postgres
  • Metabase

How I work

Built to run without me.

  1. 01

    Scope

    One call to find the real bottleneck. Concrete deliverable, not a retainer.

  2. 02

    Build

    n8n workflow + whatever glue it needs. Reviewed with you at milestones.

  3. 03

    Hand off

    Your team owns it. Credentials, runbooks, failure modes documented.

  4. 04

    Support

    Optional. Most clients don't need it — the workflow just runs.

Principles

Four things I won't compromise on.

Scoped, not subscribed

Flat-rate projects with a defined endpoint. No open-ended retainers unless the workflow genuinely needs ongoing maintenance.

Documented by default

Every handoff includes node-by-node runbooks, credential inventory, and failure playbooks. Your team owns it the day it ships.

Built on your stack

Workflows run on your n8n instance, your cloud, your credentials. No vendor lock-in to me.

Honest about fit

If automation is the wrong answer, I'll tell you on the scoping call. No half-fit engagements.

Background

Five years of shipping production systems.

From firmware on physical devices in the field to product ownership of an environmental monitoring SaaS — the pattern is the same: find the friction, remove it, move on.

  • Jan 2024 — Present

    Product Owner · Oizom

    Environmental monitoring SaaS. Roadmap ownership, cross-functional delivery across firmware, cloud, and field ops. Ship cycle cut from quarterly to monthly releases.

  • Jun 2021 — Dec 2023

    Embedded Engineer · Oizom

    Firmware in C/C++ on ESP32 and STM32. Python-based QC automation for production lines, DWIN DGUS hardware UIs, PCB review with the electronics team.

  • Oct 2020 — May 2021

    Technical Project Manager · Jayso Labs

    Ran AI / Python education project delivery. Hands-on engineering review, client scoping, and curriculum design.

  • Jan — Apr 2020

    Firmware Intern · Oizom

    First exposure to production firmware. LoRa, WiFi, and BLE stacks on resource-constrained controllers.

  • 2019

    PCB Design Intern · Odinub

    Schematic + PCB layout for IoT dev boards. KiCAD / Eagle. Shipped hardware that got into customer hands.

  • 2018

    IoT Intern · techiesms

    Built end-to-end IoT projects for a YouTube electronics channel with 1M+ subscribers. First time writing code real people would run.

Education

  • BE, Electrical & Electronics Engineering · L.D. College of Engineering (2017–2020)
  • Diploma, Electronics & Communication · Government Polytechnic Gandhinagar (2014–2017)

Recognition

  • Smart India Hackathon 2018 — Grand Finalist
  • Best Academic Student Award

Stack

Tools I reach for.

Primary

  • n8n
  • Generative AI tooling
  • Server / infra ops

Languages

  • Python
  • C / C++
  • App Script
  • Shell

Protocols & Hardware

  • LoRa
  • MQTT
  • UART
  • I2C
  • WiFi
  • BLE
  • REST / HTTP

Tools

  • VS Code
  • GitHub
  • Node-Red
  • KiCAD
  • Eagle
  • DWIN DGUS

Spoken

  • English
  • Hindi
  • Gujarati

Also building

Dhumketu.

A venture focused on the overlap of AI, automation, and ops infrastructure. Early-stage — more to share soon.

FAQ

Things people ask before booking.

What does a typical engagement look like?

A 20-minute scoping call, a fixed-scope proposal within 48 hours, build in 1–4 weeks depending on complexity, then a handoff session. No retainers unless you specifically want one.

Do you work on retainer?

Only if the workflow genuinely needs ongoing changes — e.g., it integrates with APIs that break, or you want a shared backlog. Most projects don't need one. I'd rather build something that runs itself and move on.

Who owns the workflow after handoff?

You do. Credentials, node configs, runbooks, and failure modes all live in your accounts. You can fire me tomorrow and everything keeps running.

Can you work with tools other than n8n?

Yes — Zapier, Make, Node-Red, or custom Python if the problem fits better elsewhere. n8n is the default because it's self-hostable and the node graph is easier for ops teams to read than code.

Do you do ongoing support?

Optional hourly bucket post-handoff. Most clients don't pull from it. The workflow is documented well enough that their own team handles changes.

What's out of scope?

Full-stack product builds, mobile apps, design work, or anything customer-facing. I ship internal ops infrastructure — the plumbing, not the storefront.

Contact

What repetitive work is eating your week?

Tell me in two lines. If I can help, we'll set up a 20-minute call.